Privacy Policy
Last Updated: February 2026
1. Who We Are
Keltrack is a window and door installation service based in Pouce Coupe, BC, Canada. We are committed to protecting the privacy of our website visitors and clients. For any privacy concerns, you can contact Shea Kellogg at (250) 219-9244 or by email at keltrack.homerepair@hotmail.com.
2. Information We Collect
We collect personal information that allows us to provide our services. This includes your contact details (your name, email address, and phone number), booking details, project information, and any communications you send to us. We also collect basic data about how you use our website to help us improve your experience.
3. How and Why We Use It
We use your information to provide our window and door installation services, manage your bookings, and respond to your requests. We also use your data to communicate updates, improve our website, and ensure we meet our legal and tax obligations in British Columbia.
4. Sharing Your Information
We do not sell your personal information. We only share your data with trusted service providers who help us run our business (such as payment processors or website hosts) or when we are legally required to do so by government authorities or law enforcement.
5. Cookies
Our website uses cookies and similar technologies in general terms to ensure the site works correctly and to gather general statistics about visitor traffic. You can choose to manage or block cookies through your individual web browser settings.
6. Data Security and Retention
We take simple and appropriate measures to keep your information secure and protect it from unauthorized access. We only keep your personal information for as long as it is necessary to provide our services to you or as required by relevant BC and Canadian laws.
7. Your Rights
You have the right to access the personal information we hold about you, to request corrections if it is inaccurate, or to ask us to delete it in certain circumstances. If you wish to exercise these rights, please reach out via our contact details.
8. Contact and Updates
If we update this policy, we will post the new version on this page and revise the 'Last Updated' date at the top. We encourage you to check this page periodically. For any privacy-related questions, please contact Shea Kellogg at (250) 219-9244.